ASTRYX TECHNOLOGY
AMC & Maintenance Contracts
AMC & Maintenance Contracts

AMC & Maintenance Contracts

Preventive and corrective contracts with guaranteed SLAs.

Annual maintenance contracts that keep your systems running. Quarterly preventive visits, on-call corrective support, parts coverage, and 24/7 emergency response for critical sites.

Engineered for

  • Guaranteed response times by SLA tier
  • Predictable yearly cost — no surprise bills
  • Quarterly preventive check-ups
  • Priority parts and replacement units

What's included

Bronze / Silver / Gold / Platinum SLA tiers
Quarterly preventive maintenance visits
Unlimited remote support
On-site corrective response
24/7 emergency coverage on Platinum
Installation process

How we deliver every project — amc & maintenance contracts.

Five disciplined phases — the same on every ASTRYX project, whether it's a single villa or a multi-site enterprise rollout.

  1. 01
    01

    Site Survey

    A senior engineer walks your premises, documents existing infrastructure, photographs zones, and identifies constraints — cabling routes, power, line-of-sight, mounting surfaces, network capacity.

  2. 02
    02

    Engineering Design

    We deliver a written design pack: bill of materials, layout drawings, IP schedule, power & cabling diagram, and an acceptance checklist. You approve it before any equipment is ordered.

  3. 03
    03

    Cabling & Mounting

    Structured cabling pulled in clean pathways, tested, and certified. Mounting hardware installed to surface type with no visible damage. Daily site progress reporting throughout.

  4. 04
    04

    Configuration & Commissioning

    Equipment programmed, integrated, hardened, and tested end-to-end. Mobile and desktop access set up for authorised users. Acceptance walkthrough against the design pack.

  5. 05
    05

    Handover & AMC

    As-built drawings, IP schedule, credentials, and a maintenance runbook delivered. Optional AMC contract activated for ongoing preventive and corrective support.

Frequently asked

Answers to the questions clients ask us most.

If there's something we haven't covered, our team is one message away — every quote starts with a real conversation.

Platinum: 2-hour on-site. Gold: 4-hour. Silver: same-day. Bronze: next business day.

Let's build it right

Ready for a system you can stop worrying about?

Tell us about your site. We'll send a senior engineer for a free site survey and come back with a clear, fixed-price proposal within 48 hours.